Reprotec offers two ways of maintaining or repairing your scanning system:

Maintenance Agreement

A maintenance agreement with Reprotec ensures the best possible service. Your call will take precedence over all ad-hoc repairs and guarantees a 8hr response time. The maintenance agreement covers call out fees, hourly rates, and all parts excluding consumables making it a very economic option. Please enquire for full details.

Ad-hoc Repair/Service

The second way Reprotec can offer to maintain your scanning system is an ad-hoc repair/service. With this option customers will receive the same quality of service as customers with maintenance agreement however a slower response time should be expected as customers with agreements take precedence and all parts, labour and call out fee are chargeable.






” Just thought I’d drop you a line to express my gratitude for your help with my Windows 10 not talking to the scanner.

Everything’s fine since you kindly spent time on the phone talking me through.  Considering it’s three years since I bought the scanner from you and it has no warranty, I was delighted that you took the trouble to sort it for me!

Many thanks once again for going the extra mile!”

Intalyo July 31, 2018


“ Printfarringdon has enjoyed working with Reprotec Ltd for many years and we cannot recommend them enough. You can always rely on Graham and the team’s knowledge and experience on Scanners and servicing which are at another level.

They are called the scanner specialists for a reason – Highly recommended.”

January 23, 2018


” Our organisation has used the services of Reprotec for several years. The team is amazing – always friendly and helpful and never fail to deliver on time (often with very little notice). The quality of service and support is excellent – Well communicated, polite, professional and always working to an incredibly high standard.

The team have supported us and have provided an excellent service together with expert knowledge and advice. I am really impressed with the service from your technical people. Any issues are dealt with quickly and without fuss.

No hesitation in recommending you to others.”

March 14, 2017


” Recently I needed support for my Vidar Select 40 and a colleague recommended Reprotec.

Both Graham and Brian were extremely knowledgable and professional, and sorted my issue out promptly.

I will be using Reprotec for all my scanner support in the future.”

January 12, 2017


” Paralogic have enjoyed a long standing and productive working relationship with Reprotec as a service partner for many years. We have always found the Management Team highly professional in reacting to changing requirements of client needs.

We value the working relationship and the shared values in delivering excellent customer service to our collective clients.”

December 14, 2016

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